Pro Office Service.
How we work with you.
Our Process
Acting as an extension of your team, we are your on-site advocate, overseeing all aspects of your project. At every stage, we will consult with you and make recommendations that we feel are in the best interest of your company. By providing clear and constant project updates and real-time, transparent reporting; we ensure everyone is moving toward the same goal at the same time, with no surprises at any point.
1. Quoting
Review and recommend best practices
- Review full scope of work, including quantities and floor plan
- Identify timeframe for installation – start date and duration
- Determine crew size required
- Confirm building and site conditions
- Provide D&I pricing
2. Scheduling
Assign the right people
- Review full scope of work and plans
- Verify delivery schedules
- Assign crew leader and set up installation meeting
- Crew and vehicles are assigned
3. Warehousing
Verify and stage product first
- Review package with scheduler
- Pull product required (new and inventory)
- Stage product in designated area
- Review product with crew to ensure everything loaded into trucks
- Warehousing to assist with loading for speed efficiency
4. Installation
On-time, correct and clean
- Deliver loaded product to site and unload
- Review specifications and drawings to ensure product correctly installed
- Ensure installation is completed as per timeframe and crew size determined in quote
- Confirm all product is in proper working condition and everything is wiped down clean before leaving
5. Reporting
Real-time and transparent
- Daily progress reports provided from the field
- Deficiencies documented with photos and communicated as they arise
- Photos also provided if there are no deficiencies
- All return goods labeled and moved to designated area for removal
- Signed work orders and other paperwork submitted to front office
6. Close Out
Address deficiencies
- Relevant paperwork and timesheets validated, then submitted
- Deficiency reports reviewed and actionable items completed prior to submitting to dealer
- Final walk through and sign off
- Final review of project costing
- Invoice submitted